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According to media reports Testinside, Sugar has recently announced a plan of consolidation, through collaboration platform IBM LotusLive to users of SugarCRM to provide a social experience.

Meeting IBM Lotus (Lotusphere2011) in, SugarCRM CEO Larry Augustin, was said in an interview, SugarCRM this is just a cloud computing solution providers joined IBM Certification IBM Global Alliance provides a range of content.

"The integration of SugarCRM and LotusLive provide customers a more powerful tool," Augustine said in a statement: " Now, sales and support staff can quickly communicate directly with potential clients, 000-153 to help improve service quality, reduce the sales cycle. "

Lotus SugarCRM public meeting posted on the integration plan with LotusLive. The platform can integrate sales, marketing and customer support staff to provide a seamless experience, but through access to programs LotusLive sugar to effective and convenient video conferencing to share files and online. In addition, LotusLive and sugar-based solution in the cloud can be used without any software.

000-201 users of sugar such integration can bring the following benefits: managing meetings various levels, through toolbar shortcut LotusLive limit sugar, Sugar user interface directly from the distribution network screen session, log in Sucre to add notes and documents, and through the platform LotusLive and consumer participation.

"The LotusLive and SugarCRM integration is essential. "SugarCRM CTO and partner Clint Oram says," The most obvious is that now, and consumers employees to the network in a simple and intuitive tool to improve communication channels and more. LotusLive and Sugar is something to do. "

As an IBM computing solutions in the cloud of members of the global partnership, the collaboration of SugarCRM and IBM will provide integrated solutions for cloud computing.

This integrated platform will be available in late spring to all users of SugarCRM.

"We LotusLive nine months to carry out the plan of co-proven integration, sugar is an excellent solution, we are able to integrate and compensate for their lack of LotusLive. "Mr. Oram said," Our sticky factors that provide social factors. LotusLive to bring the social experience of CRM, which are designed to solve business problems. "

In addition, Oram said, although other CRM vendors are also areas of social improvement, team LotusLive actually happened a social business. Need not be so like Facebook. We really need is to make those who like the user can interact with Fackbook companies. Our strategy is to allow users who are using the mechanisms currently used. This is what you can get the socialization the real value of CRM.

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